Payments consulting with Derrick Hess
Payments decisions are expensive to get wrong and hard to undo. I help companies make them with someone in the room who has done this for 20+ years.
I work with software companies, ISOs and agent offices, and organizations that take payments at scale. Some need a plan before they commit to a processor or a build. Others are already live and something isn't working: costs are creeping up, compliance is unclear, or the setup can't grow with them.
What I help with
- Payments strategy for software companies. Whether and how to add payments to your product, which partners fit, and what to own versus rent.
- Payments orchestration and AI-agent payments. Routing across processors, keeping card data out of your systems, and letting AI agents take payments safely.
- Cash discount, dual pricing and Act 751 compliance. Programs that follow card brand rules and Louisiana's new debit surcharge law.
- Crypto and stablecoin acceptance. Where it makes sense at checkout today and where it doesn't yet.
- Building and scaling an ISO or agent office. Recruiting, training, pricing and support, from someone who has built one from a single agent.
- Government and utility payments. Practical payment setups for state and local government, utilities and public services.
I've done this work for Fortune 500 companies, crypto payments companies, and state and local government, as well as for small teams just getting started.
Start a conversation
Tell me a little about what you're working on. I read every message myself, and if I'm not the right person for it, I'll say so.