Merchant services with Derrick Hess
I personally look after every merchant I work with, so I keep my client list small. When you call, you get me, not a support queue.
Most business owners I meet aren't unhappy because of one bad rate. They're unhappy because nobody explains their statement, fees show up without warning, and when something breaks on a Friday night there's no one to call. I've spent 20+ years fixing exactly that for businesses across New Orleans, the Northshore (Mandeville, Covington, Hammond) and the rest of Louisiana.
What you get
- One person who answers. You'll have my number, and I'll call you back the same day.
- Pricing you can read. I'll walk you through your statement line by line, and nothing gets added later without a conversation.
- Help staying compliant. Louisiana's Act 751 has banned debit card surcharges since August 1, 2026. If you run a surcharge or cash discount program, I'll check whether it holds up. You can read more at Act751.com.
- The right equipment for how you work, whether that's a counter terminal, a POS system or online payments.
An honest fit check. Tell me a little about your business and I'll tell you honestly whether I'm the right fit. If I'm not, I'll point you to someone who is.